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Note

In order to update some personal information in Banner you will be required to verify your identity using your alternate email or phone number. If you do not have any alternate verification methods on file, please contact the IT Service Desk at 704-687-5500.

  1. Log in to My UNC Charlotte
  2. Click on Banner Self Service
    Banner Self Service
  3. Select Personal Information

    Personal Information

  4. Click Update Address(es) and Phone(s)

    Update Addresses

  5. Verify your identity using one of the options presented
    Verify your identity
  6. Complete the verification process by checking your alternate email or text message
  7. Enter the identification code; click Continue
  8. Click on Current under Campus Work
    click on current to change address
  9. Update address as needed
    update address as needed
  10. Click submit.


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