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In order to update some personal information in Banner you will be required to verify your identity using your alternate email or phone number. If you do not have any alternate verification methods on file, please contact the IT Service Desk at 704-687-5500.

  1. Log in to My UNC Charlotte
  2. Click on Banner Self Service
    Banner Self Service
  3. Select Personal Information

    Personal Information

  4. Click Update Address(es) and Phone(s)

    Update Addresses

  5. Verify your identity using one of the options presented
    Verify your identity
  6. Complete the verification process by checking your alternate email or text message
  7. Enter the identification code; click Continue

  8. Click on Primary under Campus Work

    Primary Phone Link
  9. Select the Phone Type box. 
    Phone Type Boxes
  10. Select Campus Work 

    Select Campus Work

  11. Type in your campus work phone number and select submit.

    Newly Submitted Campus Work

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