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The University's Office of OneIT provides limited technical support for those electing to use an IMAP client to retrieve Gmail. Support includes best effort via IT Service Desk phone support (no ticket escalation) and the FAQs shown. Individual colleges/departments may provide additional support. The College of Liberal Arts & Sciences (CLAS) does not support the use of IMAP email clients.
A change in email can be difficult, especially at first. Please explore and use the features of Gmail exclusively for at least 30 days before considering going back to a desktop email client. Thunderbird, Outlook and Apple Mail do not offer the full search, integration and ease of use found by using a supported web browser with Google Gmail.
|Outlook 2013||Outlook 2016|