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  • Faculty/staff can create a redirect to a custom domain (URL) for university websites 
  • This redirect would come before - example:
  1. Go to 
  2. Click the Click here to create a custom redirect link (login if prompted)

  3. Click Add redirect

  4. Click Click here if you would like to create a new redirect domain

  5. Follow instructions noted in red then click Save

  6. You will receive emails from WebServices-group confirming receipt and when your request has been approved. (This process typically takes 1-2 business days.)

  7. Your request will then be generated into an IT ticket. You will receive emails from the UNC Charlotte Office of OneIT when the request is created and completed. (This process typically takes 1-2 business days). 

  8. Once the new domain is created, login to
  9. Click Add redirect
  10. image to show how to add redirect
  11. Click the drop down arrow under Redirect Domain, you will see your new domain name, choose the new name
  12. image that shows how to choose the domain name
  13. In the From field you will see the new domain, enter where you want the redirect to go in the To field. You can decide whether you want the redirect enabled or not.
  14. image that shows how to add the redirect
  15. Your redirect will be live almost immediately, test it to make sure it works.
  16. If you have any questions contact the IT Service Desk, 704-687-5500 or

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