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You will receive a password change notification 15, 7, 5, 2 and 1 day before your password expires.

Follow these steps to change or reset your NinerNET password:

  1. Go to NinerNET 
  2. Click on Manage Account
    NinerNet Login
  3. Log in with your current NinerNET account

  4. In the Account Security section under Change Password, enter and confirm your new password (HINT: The system maintains a record of your last 9 passwords, so you can't re-use them.)
    NinerNET Change Password
  5. Click Reset Password - a success notification will appear at the top of the page
  6. Click Log Out
  7. If you have problems, please contact the IT Service Desk online or call 704-687-5500.


Please see this FAQ for password expiration time frames.

Related FAQs

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