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To update some personal information in Banner, you will be required to verify your identity using your alternate email or phone number. If you do not have any alternate verification methods on file, please contact the IT Service Desk at 704-687-5500.

Employees and students can set up their new direct deposit information or edit their existing bank account information through My UNC Charlotte as follows: 

  1. Log into My UNC Charlotte
  2. Click the purple Banner Self Service essential icon
    My UNCC employee esentials icons

    Note to students

    Students should navigate to the Financial Resources menu and select Direct Deposit Enrollment. Then skip to step 5.

    Financial Resources menu in My UNCC

  3. Click Employee Information
    Banner self service personal information menu screenshot
  4. Click Pay Information
    Banner self service employee information menu screenshot
  5. Click Direct Deposit Enrollment and Changes
    Banner self service pay information menu screenshot
  6. Read and click the Continue button to agree to the enrollment terms and conditions outlined on this page
  7. Verify your identity using one of the options presented
    verify your identity screenshot
  8. Complete the verification process by checking your alternate email address or text message

    sample verification email 
    sample text message verification

  9. Enter the Identification Code, click Continue
    authenticate screen

  10. Follow the instructions on the enrollment and change screen to add your bank account information (or edit the existing bank account information)

  11. Select the Add Account button to complete enrollment or the Save Changes button to update existing bank account information

  12. Select the Exit option toward the top left of the screen


Enrollment in the University’s direct deposit program is mandatory for all University employees. For more information, view University Policy 602.1, Direct Deposit of Pay.


Make sure your personal (non-uncc) mailing address and phone number are current in Banner by following these FAQ instructions. 

Contact Information

Email if you have difficulty (For security reasons, DO NOT include your bank information).



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