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49er Mobile ID is a pilot program available to a select group of UNC Charlotte students. It will gradually become available to more students throughout the 2021-2022 academic school year

Tell Me

  1. During regular business hours, contact the 49er Card Office at 704-687-7337 to deactivate your 49er Mobile ID. Be sure to specify whether the watch and/or phone version of the card should be deactivated. Any device not specified to be suspended will remain active
  2. If applicable, identify the fraudulent activity: For purchases using meal plan accounts or optional spending accounts, contact the 49er Card Office and report the suspected fraud. If door access was involved, contact Police and Public Safety at 704-687-8300
  3. You can also deactivate your device on your own:
    1. In the eAccounts app:
      1. Click the settings gear in the upper right corner
      2. Select the Card Management option
      3. Choose the credential you want to deactivate and toggle it off
      4. You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active
    2. In the eAccounts web version:
      1. Select Card Services
      2. Select Deactivate Card
      3. Select the credential to deactivate and click on “Deactivate Card”
      4. You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active

Visit Apple support for additional instructions for Lost/Found Apple devices


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